Your are going to read an article about maintaining relationships. Choose the correct heading (ixi) for each section. Write your answers in lower case.

Getting stressed and losing your temper with other people does you no good. It can stop you thinking straight, and you tend to do and say things you regret later. Here are five tips to help you keep your cool in those situations.

It’s the oldest piece of advice, but it is effective. It gives your brain the time to realise that maybe the other person is right, or perhaps that you’re about to damage a relationship you’ve been building carefully. It gives you the opportunity to back down and not make a fool of yourself.
Concentrating on your rhythm as you run or swim takes your mind off the causes of your anger. And you never know, when you get back to read the email that made your blood boil, you might see the problem with a fresh eye and be able to offer constructive thoughts rather than angry comments.
If you generally get on with the person you’re about to fall out with or yell at, ask yourself whether the person may be reacting badly to something you don’t know about. You don’t want to lose a friend over a misunderstanding.
It’s so easy to yell at people when things don’t go the way you want. But blaming them won’t necessarily make the problem go away. Try to keep emotion out of any criticism, and concentrate on what went wrong and what could be done more effectively next time. It’ll make a working relationship more productive.
How would you like to be on the receiving end of one of your tantrums? Try to imagine that you’re in the other person’s shoes, and what they must feel like as you lose your temper. If you’re just saying things to hurt other people’s feelings, then you are likely to have to build a lot of bridges later on.


Premium Content

Sign in to access this content.